If you are looking for good examples of how government bureaucratic monopolies do not work, try booking a campground at a National Park.
Websites are out-of-date, or URLs have changed. Telephone numbers changed. Emai ignored.
What incentive does an over-worked, under-paid seasonal employee have to help you get your campsite booked?
Well, the good news is that Parks Canada is finally trying to implement an on-line booking service.
Campground Reservation Service
So far, it mostly doesn’t work. It’s clumsy and inconsistent. But it’s a start!