Apple warranty and the Genius bar

Right after I posted on Apple’s increased market share in personal computers being attributed to their retail stores, I had to use one.

My MacBook Pro suddenly developed a problem with the DVD drive. Running across the street in Houston to the Galleria Mall, I got immediate attention. Actually, I got an appointment to see a “genius” next morning at 8:20AM.

He took my laptop, promising to replace the drive same day. On warranty, no cost to me. Now that’s service.

On the other hand, I left the store with a new LaCie 160 GB Rugged Hard Drive.

LaCie 160 GB Rugged Hard Drive USB 2.0/FireWire400/FireWire800 8MB Cache

Dedicated to hauling around my many hours of gymnastics video, this lightweight portable hard drive was NOT on warranty. It cost me $150.

0 thoughts on “Apple warranty and the Genius bar

  1. Dana's avatar Dana

    Hard drive? Ok, I thought you already had a portable hard drive? I still have to buy mine, plan to order today likely….so what do you recommend?

  2. Pingback: Best Buy or Worst Buy?

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