another TELUS scam?

What is it about Canada’s least trusted company that makes me distrust them?

TELUS, hated Canadian phone company, is going paperless.

We got notice in the mail. At least the ink was GREEN.

“Effect July 1, 2010 a paper bill will no longer be mailed to you.”

How do you confirm various new ways TELUS has dreamed up to rip you off if you don’t get overbilled monthly?

Simple, you check your eBill online:

“Register online at telus.com/register”

NOPE. You are redirected to the service notice page. UPDATE – that page is LIVE now.

hmmm

TELUS would really prefer people never check their phone bill. On paper. Or online.

My TELUS SCAM senses tingling, I decided my parents better continue to get their phone bill by mail.

To opt back in to the billing system they’ve had all their lives, I simply had to phone 1 877 767-7870 to confirm by automated system.

That didn’t work either. Several attempts failed. On an automated system. … I thought TELUS was a phone company? … Who does TELUS curse when their own phone system fails?

Finally I reached a human at TELUS through the regular business number. She quickly added my parents to the list of those who want to continue getting the phone bill by mail.

TELUS SUCKS. They are not worthy of your business. Go to another company, if you can. If you can’t … don’t drop the soap in the shower.

related – telussucks.inf

Fact is the days of any company charging my parents $65/month for very few phone calls phone and internet (not so bad) are numbered. All phone companies are stuffing money into their coffers because they know that gravy train ends soon.

4 thoughts on “another TELUS scam?

  1. Dana's avatar Dana

    AT&T is no better down here – constantly pushing me to take paperless billing – so they can continue to add on ridiculous charges…it’s really poor.
    I am fed up with the industry in North America – European cell phone service is so much better, so much simpler and more affordable.

  2. Actually, I don’t think Bell Mobility is much better. I just went and got a broadband stick from them, and then got a bill. They charge me 2.00 for a paper bill!

  3. derek jay's avatar derek jay

    I’m looking for anyone who has Telus mobility contract with detailed billing that’s paying the additional 2 dollars a month charge. I have contacted legal aid, and they will be interested in getting in contact with you.

    Derek Jay

    derekjay@yahoo.com please email with the subject Telus Detailed Billing

  4. derek jay's avatar derek jay

    Hi Rick,

    I have spoken with legal aid, and would like to contact you for more information. We are interested in a class action law suit, by any chance do your parents subscribe to detailed billing?

    derek jay

    derekjay@yahoo.com

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