When the internet — and then social media — got popular I was convinced it would make the world better.

Better informed.

The poor and powerless would have a voice. A blog. A podcast.

Seems I was wrong.

Social media was supposed to be the ultimate free speech platform, a place where the world would come together to swap information and share opinions. It would be the battleground of ideas. …

Twitter has become a playground for bots and trolls. Facebook is filled with misinformation, a place where foreign governments can set up groups to spread fake news. …

At the same time, users have retreated into their own bubbles. …