Congratulations To Comcast, Your 2014 Worst Company In America
A new example of how Comcast sucks.
Ryan Block, formerly of Engadget and now at AOL, called Comcast to cancel his service, but instead of politely obliging and going ahead with his request, the representative on the line insisted on taking him through a circular argument to find out the reason why he was canceling …
Block was able to capture about eight minutes of the call and has posted the audio to his Soundcloud account …
Yeesh. That is painful.
What’s the response from Comcast?
Comcast Memo: Rep From “Painful” Retention Call Was Doing “What We Trained Him To Do”
Rick McCharles 